Fixed-scope workflow delivery for SMB operators who need a clear handover, not a consultancy retainer.
The offer is narrow by design. The default engagement is a defined workflow build for an
internal team, with explicit acceptance criteria, source-code handover, and a short
post-handover questions window.
Who this is for
The primary fit is an SMB operator with one business workflow that is currently manual,
repetitive, or brittle, and who wants a disciplined implementation rather than strategy
discovery.
Internal operations: Workflow automation for internal business processes and team operations.
Support: Internal support and service workflows with named human review boundaries.
Content workflows: Content preparation, drafting, and operations support without broad publishing automation claims.
Founder tooling: Small-team workflow tooling that stays inside the narrow productized delivery model.
How the engagement works
The default offer for internal ops, support, content, and founder-tooling workflows that fit a disciplined build-and-handover engagement.
Fixed-scope implementation with acceptance criteria
Source code handover and runbook-oriented transition
Structured intake and explicit support boundary
The default engagement is build-and-handover, with a short post-handover questions window rather than ongoing managed delivery.
This is the public offer the site is optimized around: a fixed-scope internal workflow
build for an SMB operator budget, with documented boundaries and handover at delivery.
Narrow gateway
Tier 1: only when the request is smaller, not broader
$1,500
Used for one narrow process with explicit boundaries when the request is too small for the main Tier 2 lane but still fits the productized model. It is a controlled entry point for solo founders or very small
operator tasks, not a cheaper version of the Tier 2 scope.
Escalation
Tier 3: viable work that needs legal review
Custom scope after legal/compliance review
Framed as the highest-complexity build with documentation pack, not as a blanket compliance assurance offer. It remains a build engagement, but quoting is held until the
intake shows the workflow can be framed safely.
Explicit non-fit
Requests are declined when they push the offer into regulated decisioning, access gating,
or vague advisory work. The point of the public offer is to make those boundaries visible
before any sales conversation.
Hiring: Requests involving hiring or candidate decision workflows are declined.
Credit or scoring: Requests involving credit, scoring, or trade-credit decisioning are declined.
Biometrics: Requests involving biometric identification, categorization, or related systems are declined.
Law enforcement: Requests involving law-enforcement use cases are declined.
Employment decision influence: Decline outputs influencing employment, performance, retention, or compensation decisions about workers, contractors, or candidates.
Access or refund gating: Decline outputs gating user access, refunds, or account status without a human reviewer.
Credit or payment-term classification: Decline outputs classifying customers, leads, or counterparties for credit, payment terms, or trade-credit.
DSA-platform moderation pipelines: Decline moderation or labeling pipelines for end-user content where the client is a DSA platform.
The intake is the default entry point because it collects workflow lane, budget, and risk
signals in a format that can be reviewed consistently. If the request fits, the next step
is scoped delivery, not an open-ended consulting phase.
Use intake when you already have a workflow problem that can be described concretely.
Use direct email only for routing questions or edge cases before submission.
Expect manual owner review for every early submission.